Data Protection Preference Center

This LMS may use cookies. Cookies are text strings created by a web server and stored on the hard drive of your computer or other device with which the user can access the Internet (smartphone, tablet) before being transferred again to the user's subsequent access to the Internet. Cookies make it possible to collect information about user navigation on a website, for example, to remember language settings or the currency used for a purchase and suggest them to the next visit to facilitate the use of the website.

Cookie duration

• Session cookies: these cookies are temporary and expire when you close your browser (or when your session ends).
• Persistent cookies: this category includes all cookies that remain on your hard drive until you delete them or your browser does, depending on the expiration date of the cookie. All persistent cookies have an expiration date written into the code, but their duration may vary.   

Cookie origin

First-party cookies: these cookies are placed directly on your device by the LMS.
Third-party cookies: these cookies are not placed on your device by the LMS, but by third parties.    

Purpose of cookies

The cookies that may be used by the LMS are categorized based on their purpose as follows.
Technical cookies: are those used solely for the purpose of transmitting specific information or are essential for browsing the Website and using its features, such as accessing secure areas of the Website. The LMS may use the following types of technical cookies:    
- Session Cookies: contains information that is stored in a temporary location and then deleted when the session is complete or the web browser is closed
- Security Cookies: used to authenticate users and prevent security risks
- Preferences cookies: also known as "feature cookies," these cookies are used to remember choices you have made in the past, such as what language you prefer, what region you want weather reports for, or what your username and password are so that you can log in automatically None of this information can be used to identify you.      
- Statistics cookies: also known as "performance cookies," these cookies collect information about how you use the LMS, such as which pages you have visited and which links you have clicked on. None of this information can be used to identify you. It is all aggregated and anonymized. The sole purpose of these cookies is to improve LMS features and user experience. This may include third party cookies.

Your rights to object and reject cookies

When accessing the LMS, you will be presented with a banner containing basic information about the user of cookies on the LMS. If you close the banner or continue browsing the LMS by accessing another section of the LMS, you consent to the use of mandatory cookies.
A technical cookie is used to record your consent to cookies. You can object to the recording of cookies on your hard drive by setting your browser to disable cookies. However, please note that certain websites may not function as expected after doing so. Use the following links for more information on this process for each browser supported by LMS: Apple Safari, Google Chrome, Microsoft Edge, Microsoft Internet Explorer, Mozilla Firefox, Opera, Android (Chrome), iPhone or iPad (Chrome), iPhone or iPad (Safari).

Your rights as affected person

At any time, you may submit a request for access (i.e., request information about personal data collected, used, disclosed or processed by LMS), as well as submit a request for integration, rectification or erasure, or object to the processing of your data by LMS personal data. In addition, you may be able to exercise the following rights to restrict processing and data portability and to file a complaint with a data protection authority. To exercise your rights, you may contact your LMS administrator.

The functions of the cookies used in this LMS are described in the following tables:

Cookie nameTypeFirst party/Third PartiesDuration 1 = Persistent 2 = SessionMore Information
YII_CSRF_TOKENSecurityFirst party2Used to prevent cross site request forgery exploits.
backend_*_*_*_saasSessionFirst party2Used to identify AWS region
docebo_sessionSessionFirst party2Used to track session related information
hydra_access_tokenSessionFirst party2Used to get access to Hydra’s API services
remember_meSessionFirst party2Use to implement the “Remember me” functionality
id_transactionSessionFirst party2Use to maintain ecommerce transaction ID for payment gateways integrations(e.g. Zuora)
SimpleSAMLAuthTokenSessionFirst party2Used to handle SSO with SAML Identity Providers
improvement_areas_profiling_reminderPreferencesFirst party1Used to toggle the dialog box about the My Areas of Interest channel activation
can-open-improvements-area-dialogsPreferencesFirst party2Used to toggle the skill profiling dialog box of Docebo Discover
e-signature-configuration-promptPreferencesFirst party2Used to toggle dialog box of E-Signature OTP activation
SAML_login_counterSessionFirst party1Used to count SAML Login. Used to count the failed login attempts from the same browser in the last 10 seconds. If the counter reaches 5 then the cookie “SAML_login_disabled” is created to block the redirects to IdP.
SAML_login_disabledSessionFirst party2Used to break loops when there is a wrong configuration of SAML in place. The system, at 5 failed logins within 10 seconds, no longer tries to redirect. The cookie is set when the “SAML_login_counter” reaches 5, disabling the redirects to IdP.
SimpleSAMLSessionIDSessionFirst party2Stores SAMLSessionId
{appname}.LanguageSessionFirst party2Used by theme 6.9 to set and restore the platform language
blocksPositionSessionFirst party2Used by theme 6.9 to store the items’ order when manually repositioning dashboard list items
mprtcid_*SessionFirst party2Used to save course rating attempts by users
max_login_attempts_reached_expire_timeSessionFirst party2Used to track failed login attempts
failed_login_attemptsSessionFirst party2Used to track failed login attempts
reseller_cookieSessionFirst party2Used to track login by resellers
dashlet_display_style_*SessionFirst party2Used to save preferences for legacy (6.9) dashboard widgets
userManagementSelectedColumnsSessionFirst party2Used to save column selection preferences in legacy (6.9) user management
userman_selected_grid_columnsSessionFirst party2Used to store a custom selection of the selected columns
userman-fancytree-activeSessionFirst party2Used to save orgchart node preferences
userman-fancytree-expandedSessionFirst party2Used to save the organization chart node preferences
userman-fancytree-focuSessionFirst party2Used to save the organization chart node preferences
userman-tree-collapseSessionFirst party2Used to save the organization chart node preferences
lorepocat-fancytree-activeSessionFirst party2Used to save the organization chart node preferences
lorepocat-fancytree-expandedSessionFirst party2Used to save the organization chart node preferences
lorepocat-fancytree-focusSessionFirst party2Used to save the organization chart node preferences
grid-filter-waiting-users-course-*SessionFirst party2Used to store a custom selection of the selected columns
hash_routeSessionFirst party2Used to encode URLs for redirects handling
AWSALBSessionThird Parties2Generated by AWS to handle loading balancing
AWSALBCORSSessionFirst party2Generated by AWS to handle loading balancing. It has an explicit SameSite attribute set because of changes made from Chrome 80 and upwards
d-eu-c-ecsSessionFirst party2Tracks the AWS region and is used internally by Devops Team for diagnostics.
cookie_privacy_policySessionFirst party2Used to toggle the dialog box managing the activation of the My Areas of Interest feature
PreferencesFirst party1Used to toggle the dialog box about the My Areas of Interest channel activation
PreferencesFirst party2Used to toggle the skill profiling dialog box of Docebo Discover
PreferencesFirst party2Used to toggle dialog box of E-Signature OTP activation
intercom-session-jeycegl2SessionThird party2Use to implement the real time chat functionality for contacting the support/sales team.
_pendo_accountId.*StatisticalThird party1Unique platform account identifier used by Pendo to provide statistical data aggregation for the purpose of analyzing the platform usage and improving its design
_pendo_meta.*StatisticalThird party1Anonymized statistical cookie used by Pendo to provide statistical data aggregation for the purpose of analyzing platform usage and improving its design
_pendo_visitorId.*StatisticalThird party1Anonymized statistical cookie used by Pendo to provide statistical data aggregation for the purpose of analyzing platform usage and improving its design
dashlet_display_style_*_publicSessionFirst party2Used to save preferences for the dashboard widgets of theme 6.9 (Public Catalog)
grid-filter-waiting-users-course-*SessionFirst party2Used to store a custom selection of the selected columns